I'm In The Right


Had a car accident? Don't be left without a car!

You have the right to a like-for-like replacement vehicle with the costs covered by the at-fault party

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I'm In The Right provides an end-to-end accident management service for not-at-fault drivers, with the costs covered by the at-fault party. We support you at every stage of the process, to get you back on the road as quickly and as stress free as possible.

We are able to provide this service because the 'at fault' party is obliged by law to cover reasonable costs associated with the 'not at fault' party's replacement vehicle. This ensures that you are back in the position you were immediately prior to the accident.

How it works

Here at I'm In The Right, we have created an easy 4 step process, to minimize your inconvenience and get you back on the road within 24 hours of contacting us.

Find out if you are eligible here.

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Get in touch with us via phone or website to provide us details of your motor vehicle accident

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We coordinate a time and place with you and deliver a like-for-like or comparable vehicle as soon as possible

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We monitor the repair of your motor vehicle and keep you updated on the progress.

Once your vehicle is ready to collect, we will organise for the swap back into your car

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We then invoice the replacement vehicle charges to the At-Fault driver's insurer, so that you are not left out of pocket

I'm In The Right is an accident management company that provides like-for-like replacement vehicles and end-to-end assistance to the not-at-fault party, with all costs invoiced to the at-fault party's insurer.

We know how traumatic a motor vehicle accident can be, so our goal is to minimise your stress through the post-accident period.

Our friendly team will guide you through the claims process, to ensure you are back in your vehicle in no time.

We understand you may have a few questions about our services, so we put together the most frequent questions.

Call us at any time if you would prefer to chat with one of our accident management specialists

phone handle 1300 00 4487

What does I'm in the Right do?

We are in the business of hiring replacement vehicles to 'not at fault' parties involved in car accidents who temporarily lose the ability to use their own vehicles due to damage caused by those accidents. We then arrange for the recovery of the hire car costs from the insurer of the 'at fault' party.

We are able to provide this service because the 'at fault' party is obliged at law to pay the reasonable costs associated with the 'not at fault' party's hire of a replacement vehicle.

When you can say "I'm in the Right" and you agree to appoint us as your agent to arrange for the recovery of the hire car costs on your behalf (i.e. usually by engaging lawyers), then we will hire you a vehicle for you to use until the repairs to your vehicle are completed or you have received a total loss payout, if your vehicle is written off.

We will then arrange for the recovery of the hire car costs from the insurer of the 'at fault' party, on your behalf.

  • What most people who have had a car accident know is that finding a replacement vehicle quickly is not easy and dealing with insurance companies is usually an annoying, complicated and time-consuming exercise.
  • We will give you a replacement vehicle and deal with the insurers so you can be back on the road as soon as possible and not be frustrated by the hire car cost recovery process. This is our service to you!
  • Our goal is to put you in the position you were in immediately prior to the accident as soon as possible, so you suffer no inconvenience as a result of that accident.
  • We have a 24-hour, 7 days a week Customer Service Team that can usually arrange a replacement vehicle for you from our large range of exotic, prestige, standard and commercial vehicles, at zero upfront cost. We will deliver the vehicle to the place that suits you best and at any time, day or night. We can also usually collect it from wherever is convenient to you.
  • Not all insurance companies will offer you a replacement vehicle, and the offers made by those that do are usually inferior to ours, as they do not try to provide comparable vehicles. They will also only give you a replacement vehicle for a very limited period of time.
  • We also strive to ensure that our hire car rates are fair and reasonable in that they reflect market rates.
  • Our vehicle insurance policy is designed to give you the same financial protection that your own motor vehicle insurance policy provides you. This is because our goal is to ensure that you are not worse off financially by engaging us.
  • We also have the expertise, should you need it, to provide you with free advice about reputable repairers, reliable towing companies and competent mechanics and to help you maximise your total loss payout if your vehicle is written-off.

To access the full FAQ list, click here.